Airport Queuing Time Measured With Bluetooth 38
jones_supa writes "Helsinki-Vantaa airport has established a new method of monitoring security control queue times, utilizing phones with Bluetooth enabled. When a passenger passes through security control, the system calculates the time taken to queue and be served based on time stamps registered by the sensors. The plan is to eventually display all queuing times, which will allow busy passengers to decide whether it would be better to move to another checkpoint."
Re: (Score:2)
But boarding passes don't have uniquely identifying hardware addresses which physically travel with the passenger, regardless of the airport and/or other locations of interest.
In a nut shell, this has absolutely nothing to do with customer service. That's just an uninteresting artifact of their tracking scheme.
Just a friendly reminder (Score:2)
Re: (Score:2)
that if you have a cellphone on, they can track you anywhere.
Re: (Score:3)
Re: (Score:2)
Re: (Score:1)
Re: (Score:2)
Change your phone. It's seriously broken.
Re: (Score:1)
Re: (Score:2)
That's why I always wear a ski mask when I go out in public. In particular, I find the cameras in banks and airports overly invasive, and I'll wear a stocking underneath the ski mask, just to make sure I can't be identified.
Re: (Score:2)
Great, for that one single airport (Score:2)
While a cool idea, it's merely an extension of manual queue tracking. Give someone a time-stamped card. Record what time they get through the checkpoint, update your ticker system.
This is a great idea, assuming that your airport has multiple security checkpoints to choose from. Every airport I've flown through has one checkpoint per terminal (and no way to switch terminals without re-going through security checkpoints), or a massive single checkpoint for all terminals.
Re: (Score:2)
I'm not sure of the savings.
I can spend an hour in this checkpoint, or I can drag my shit half an hour to the next one and spend half an hour there, then drag my shit half an hour back here because this is where my gate is...
Moot point. Fuck flying.
Re: (Score:2)
I went through YUL (Montreal) a couple weeks ago and they had security drones with wireless barcode scanners checking boarding passes at every identifiable stage of the queue. By the time I got through security my boarding pass had been scanned no less than 12 times, which was a rather annoying experience. One of the drones said this was being done to measure time between different parts of the process.
So thats manual queue tracking on crack or something, but point being people are already conveying uniqu
Re: (Score:2)
Re: (Score:2)
While a cool idea, it's merely an extension of manual queue tracking. Give someone a time-stamped card. Record what time they get through the checkpoint, update your ticker system.
This is a great idea, assuming that your airport has multiple security checkpoints to choose from. Every airport I've flown through has one checkpoint per terminal (and no way to switch terminals without re-going through security checkpoints), or a massive single checkpoint for all terminals.
You must fly through pretty craptacular airports. Which ones do this to you?
Re: (Score:2)
Every airport that I've been through security checks, for example:
US: LAX, JFK, Denver, Dulles (D.C.), San Diego, San Jose, Minneapolis, New Orleans, Long Beach
International: Heathrow, Hong Kong
I'd say that's a pretty good mix of both large international and smaller domestic airports built over a pretty wide range of time periods too.
Re: (Score:2)
JFK? Yeah, well - there's a craptastic airport for you (as is DCA).
A fine idea... (Score:2)
Or until Security Theater (also known as Theater Securite' Abominable, or TSA) realizes that anyone with a cell phone turned on in the line can take surreptitious photos and videos of the screening process and therefore all cellphones must be turned off while in the security line... just as they must
Re: (Score:3)
There is only one country ignorant (stupid?) enough to saddle itself with TSA. That country isn't Finland.
Re: (Score:2)
Queue times (Score:2)
Let me google that for you (Score:1)
http://www.google.co.uk/search?q=why+the+other+queue+always+moves+quicker [google.co.uk]
HEL could improve most of their security (Score:1)
The security staff at HEL are the most over zealous I have ever encountered (mind you, I've never been the USA). This is the only place that I've had to remove my handkerchief and some paper serviettes from my pockets during a pat-down and then have the snot-rag and paper x-rayed.
The security screeners seemed keen to touch-up anyone that set off the metal detector, and the queues were quite long with the backlog
Re: (Score:1)
Re: (Score:1)
Re:HEL could improve most of their security (Score:4, Insightful)
Re: (Score:3)
The original news article about this (in finnish) actually mentions that this is the same method already in use at some other european airports.. but I guess someone wanted to post this as a "new and interesting" item in Slashdot.
Shorten the Queue (Score:2)
Allow ... move ?? (Score:2)
what is this about allowing people to choose which line they're going to stand around to go through. Most airports, certainly most larger airports, you're waved into a channel and that's the one you're going through. Switching lanes is most explicitly not allowed. Full stop, end of ergument, or the police officers with the sub-machine guns are going to be talking to the back of your head while you kiss concr